This Privacy Policy describes Cakkie's policies and procedures for collecting, using, and disclosing information via www.cakkie.com site. It includes Cakkie’s-owned or controlled websites, features, applications, widgets, or online services. Furthermore, it covers any data Cakkie gathers offline concerning the services
This Privacy Policy explains your options for using, accessing, updating, and correcting your personal information. Please keep in mind that we combine the information we collect from you via the site, offline or feedback from services rendered.
Certain features or services mentioned in this Privacy Policy may not be available on the service at all times. Please also review our Terms of Service, which govern your use of the service and are available at https://cakkie.com/terms-and-conditions
We've provided summaries in this Privacy Policy in italics throughout to help you understand what information we collect, how we use it, and what choices or rights you may have. While these summaries help to explain some of these concepts simply and clearly, we encourage you to read the entire Privacy Policy to fully understand our data practices.
Clients, Freelancers, Delivery Agents, and Site Visitors are all examples of Service Users (as each is defined in the User Agreement).
Information You Give Us
When you use the service, you may provide us with personal information about yourself. This may include your name and contact information, financial information to make or receive payment for services obtained through the Cakkie platform, or information to assist us in filling out tax forms. When you use the service, we may collect information about your use of the service; this allows us to improve our services for you.
Third parties may also provide us with information about you. If we combine that information with information about you collected through the Service, we will still treat the combined information in accordance with this Privacy Policy.
We may also receive information about you from third parties. For example, we may supplement the information we collect with outside records, or third parties may provide information in connection with a co-marketing agreement or at your request (such as if you choose to sign in with a third-party service). If we combine information we receive from others with information we collect through the Service, we will treat the combined information in accordance with this Privacy Policy.
When you use our Services, we, like other online businesses, receive technical information. We use these technologies to analyze how people use the Service, to improve how our Site functions, to save your log-in information for future sessions, and to serve you with advertisements that may be of interest to you.
When you access or interact with the Service, we and our third-party service providers, including analytics and third-party content providers, may automatically collect certain information from you. This information may include, among other things, the browser and operating system you are using, the URL or advertisement that referred you to the Service, the search terms you entered into a search engine that led you to the Service, areas within the Service that you visited, which links you clicked on, which pages or content you viewed and for how long, and other similar information and statistics about your interactions, such as content response times, download errors, and other similar information and statistics about your interactions. We may combine this automatically collected log information with other information we collect about you. We do this to improve the services we offer you, and to improve marketing, analytics, and site functionality.
The information we collect also includes the Internet Protocol (IP) address or other unique device identifiers (Device Identifier) for any device (computer, mobile phone, tablet, etc.) used to access the Service. A Device Identifier is a number that is automatically assigned or connected to the device you use to access the Service, and our servers identify your device by its Device Identifier. Some mobile service providers may also provide us or our third-party service providers with information regarding the physical location of the device used to access the Service.
Cakkie and its partners use cookies or similar technologies to analyze trends, administer the website, track users' movements around the website, desktop app, and mobile app, and gather demographic information about our overall user base. The following technologies may be used to collect information automatically from Cakkie Users:
In addition, we and our marketing partners, affiliates, analytics, and service providers may use a variety of other technologies (such as tags) that collect similar information for security and fraud detection purposes and we may use third parties to perform these services on our behalf.
All users may create a profile, with certain or all information publicly available.
You may have the opportunity to update your profile to that which consists of information about you and may include Personal Information, photographs, examples of your work, information on work previously performed via the Service, skills, feedback/rating information, and other information, including your username (“Profile”). The information in your Profile may be visible to all Cakkie Users and the general public subject to the privacy choices you make within your Cakkie Profile. If you choose to make your profile publicly visible, your profile will be visible to the entire Internet, including clients, freelancers, visitors, and search engines such as Google and Bing. You may edit certain information in your Profile via your account and may choose to limit who can view certain content you post to your Profile. Additionally, you can request your account to be deleted by following the instructions at delete account. Also, you may update your profile to that which gets notified for deliveries with the obligation to dispatch them.
We place a premium trust in our Service, so we may take steps to verify your identity
Before a Freelancer and delivery agent can complete registration on the Service, or at any time thereafter, we may request or re-request identity verification. Without limiting how we request identity verification, we may require Freelancers to participate in a video call after submitting their government-issued ID to enable us to confirm that the Freelancer or delivery agent is indeed the individual in the ID. We may record such video calls and take screenshots of the user during the call. Cakkie may use the information obtained from Identity Verification for purposes of verifying your identity, enforcing our Terms of Service and other agreements, and preventing fraud.
Freelancers, Delivery agents, and Clients may communicate with each other through the Service. For example, Freelancers, Delivery agents, and Clients may wish to discuss Client needs and Freelancer work proposals. If you communicate with a Client, that Client will also be a “data controller” to such communications.
We display personal testimonials of satisfied customers on our Service, in addition to other endorsements. With your consent, we may post your testimonial along with your name.
If you choose to post a work listing via the Service as a Client, the contents of such listing will be viewable publicly, unless you designate the listing as only viewable through the Service or as private using the settings available on the applicable website. Work listings include information such as budget, location, history of work listing(s) by the Client, the names of other Freelancers performing work for the Client, Client feedback and rating information, and timing of project performance.
We collect public and private feedback from Cakkie Users about their experience with other Cakkie Users of our Service. Please note that any public feedback that you provide via the Service about your experience with other Cakkie Users of our Service or that is provided about you by other Users is publicly viewable via the Service. On rare occasions, we may remove feedback under the relevant provisions of our Terms of Service. Any private feedback that you provide via the Service about your experience with other Cakkie Users of our Service or that is provided about you by other Users will not be publicly viewable via the service. We use this information to respond to your inquiries, improve the Service and how our Site functions, and develop new products and features.
Cakkie lets you send project postings to friends via email. Cakkie also offers the ability to send friends emails about providing or purchasing services through the Service. You should only provide Cakkie contact information from individuals who are familiar to you and with their consent. If you choose to use either feature, your friend’s email address will be used to send the requested posting and your email address will be used to copy you on the message to your friend or to send the message on your behalf. Cakkie stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.Your friend may contact us at support@cakkie.com to request that we remove this information from our database.
We use information collected through the Service to provide and improve the Service, process your requests, prevent fraud, provide you with information and advertising that may interest you, comply with the law, and as otherwise permitted with your consent.
We use your Personal Information for the purposes described below:
Unless you request that we delete certain information, we retain government-issued identification documents you submit to verify your identity for 40 days, selfies you submit to verify your identity for 180 days, a copy of the headshot image from your identity document for 5 years, and other information we collect for at least 5 years. Your information may persist in copies made for backup and business continuity purposes for additional time. If you choose to provide us with Personal Information, we encourage you to routinely update the data to ensure that we have accurate and up-to-date information about you.
We may share information about you to provide the Services, for legal and investigative purposes, in connection with sweepstakes and promotions, or if we are part of a merger or acquisition. We may also share non-identifying information with third parties. You have choices as to whether we share your personal information with third parties for their marketing purposes.
We may share aggregated Non-Identifying Information and we may otherwise disclose Non-Identifying Information (including, without limitation, Hashed Information) to third parties. We do not share your Personal Information with third parties for those third parties marketing purposes unless we first provide you with the opportunity to opt in to or opt out of such sharing. We may also share the information we have collected about you, including Personal Information, as disclosed at the time you provide your information, with your consent, as otherwise described in this Privacy Policy, or under the following circumstances:
We may work with advertising agencies and vendors who use technology to help us understand how people use our Site. These vendors may use technologies to serve you advertisements that may interest you. You can choose to opt-out of receiving interest-based advertising.
Cakkie works with (or may in the future work with) network advertisers, ad agencies, analytics service providers, and other vendors to provide us with information regarding traffic on the Service, including pages, viewed and the actions are taken when visiting the Service; to serve our advertisements on other websites, within mobile apps and elsewhere online; and to provide us with information regarding the use of the Service and the effectiveness of our advertisements. Our service providers may collect certain information about your visits to and activity on the Service as well as other websites or services, they may set and access their tracking technologies on your device (including cookies and web beacons ) and may use that information to show you targeted advertisements. Some of these parties may collect Personal Information when you visit the Service or other online websites and services. We may also share certain Non-Identifying Information with these parties, including Hashed Information, in connection with the services they provide to us. If you choose to opt-out, please note you will continue to receive generic ads.
According to applicable law, you may have certain choices and rights associated with your personal information.
Communication Preferences
Under applicable law, you may have the right to:
We will use commercially reasonable efforts to honor your deletion requests; however, certain information will actively persist on the Service even if you close your account, including information in your Work Diaries and messages you posted to the Service. In addition, the rights described above may be limited, for example, if fulfilling your request would reveal personal information about another person, or if you ask us to delete the information we are required by law to keep or have compelling legitimate interests in keeping (such as for fraud prevention purposes). Your Personal Information may remain in our archives and information you update or delete, or information within a closed account may persist internally for our administrative purposes, to the extent permitted by law. In addition, we typically will not remove information you posted publicly through or on the Service. Bear in mind that neither you nor Cakkie can delete all copies of information that has been previously shared with others on the Service.
We take some steps to protect your data, but no security is guaranteed.
Cakkie takes commercially reasonable steps to help protect and secure the information it collects and stores about Cakkie Users. All-access to the Site is encrypted using industry-standard transport layer security technology (“TLS”). When you enter sensitive information (such as tax identification number), we encrypt the transmission of that information using secure socket layer technology (“SSL”). We also use HTTP strict transport security to add a layer of protection for our Cakkie Users. But remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Thus, while we strive to protect your Personal Information, Cakkie cannot ensure and does not warrant the security of any information you transmit to us.
Our Service contains links to other websites. If you choose to click on a third-party link, you will be directed to that party's website. The fact that we provide link to a website is not an endorsement, authorization, or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third-party websites. These other websites may place their cookies or other files on your computer, collect data or solicit Personal Information from you. We encourage you to read the privacy policies or statements of the other websites you visit.
The profile you create on our Site will be publicly accessible unless otherwise indicated. This means it will be visible to the entire Internet, including clients, freelancers, visitors, and search engines such as Google and Bing, and may appear on Cakkie partners' sites. You may change the privacy settings of your profile through your account portal.
Phishing websites imitate legitimate websites to obtain personal or financial information. Identity theft and the practice currently known as “phishing” are of great concern to Cakkie. For more information about phishing, visit the website of the Federal Trade Commission at http://www.consumer.ftc.gov/articles/0003-phishing. In addition, if you believe you have received an email or had a similar interaction with a third party pretending to be Cakkie, please report it at cakkie.team@gmail.com.
We may change this Privacy Policy. If we make substantial changes, we will provide notice.
Cakkie may update this Privacy Policy at any time and any changes will be effective upon posting. If there are substantial changes to the way we treat your Personal Information, we will display a notice through the Services before the change becomes effective. We may also notify you by email, at our discretion. However, we will use your Personal Information in a manner consistent with the Privacy Policy in effect at the time you submitted the information unless you consent to the new or revised policy.
If you have any questions about this Privacy Policy, please contact us at support@cakkie.com